MX record was not found for your root domain


#1

I am unable to receive mail. I have contact to my hosting provider and they said there is something wrong in the CDN and said I need to create a MX record.

image

Can anyone tell what should I fill in the field of “mail server”?

Thank you in advance for your help.


#2

Create

Record Type: MX
Name: @
Server: example.com
Priority: 1

Save


#3

Hosting provider said to me

image

& in the

example.com

I should use my Website email address or Hosting account email address?


#4

Yes, add it like that.


#5

Which one I should use in place of example.com


#6

Your domain :point_down:


#7

Thanks again. :slight_smile:


#8

No problem, You’re welcome!


#9

For MX records, You should first know who is Your mail service provider. If it is something like G-Apps for Business they provide their mx record details…
You can always find relevant details through your provider.

E.g. I use my server - mail.mycloudmail.ooo for emails and hence, my records look like
Type: MX
Host: @
Mail Server: mail.mycloudmail.ooo
Priority: 10


#10

Yes you’re right. Like I use SendGrid and they tell me to enter smtp.sendgrid.net instead of my own domain.


#11

Really appreciate your time here.:slight_smile: However, I dropped message to hosting account to know more about this details.


#12

Complete guide on CloudFlare DNS.


#13

@GulshanKumar CloudFlare has been displaying a warning message. How to fix it?

image

Thanks in advance. :slight_smile:


#14

To prevent leaking server IP address from DDoS attack, Cloudflare suggest to remove any record that expose your web hosting IP address. Generally, this issue happens when webmaster uses cPanel based e-mail hosting.

It’s not recommended to host e-mail at same server that you are using for running website.

Solution: You should use external services such as Zohomail / G Suite kind of e-mail services to prevent leaking your hosting IP of your website.

Then, Cloudflare won’t warning for that thing.


#15

It means, I should delete email account from cPanel and create a new account on Zohomail?


#16

Just sign up to Zohomail and follow the guideline.


#17

Thanks for your helps.


#18

There’s no need to delete just sign up for Zoho or any other and update your MX Records.

That will work :slight_smile:


#19

That’s very kind.:slight_smile: